| Q: |
HOW MUCH DEPOSIT IS REQUIRED AND IS IT REFUNDABLE? |
| A: |
The deposit is a month’s rent, which varies dependant on the property rented. The deposit is refundable at the end of the tenancy subject to the conditions of the tenancy agreement being met. |
| Q: |
ONCE MY DEPOSIT IS PAID WHAT HAPPENS TO IT? |
| A: |
We use a company called the Deposit Protection Service (DPS) to hold deposits, once you have moved in we will send the deposit off to them (this is no cost to the tenant) and they will hold it for the remainder of the contract. Once the tenant has left the property we will request the deposit to be returned to them, this can take up to 6 weeks, the DPS will contact them to arrange for the deposit to be returned. |
| Q: |
WHAT SECURITY SYSTEMS ARE IN PLACE ON THE ESTATE? |
| A: |
There is a CCTV camera system in operation 24 hrs a day, all properties are fitted with alarms, all doors are fitted with 5 lever mortice locks which meet British safety standards. There are also security gates to the site, which are closed overnight, so entry is restricted to tenants authorized visitors. All tenants are issued with a fob so they can get in and out of the estate |
| Q: |
DOES THE RENT INCLUDE ANY UTILITY BILLS? |
| A: |
All our tenants pay for their own utility bills in addition to their rent. You would pay these bills direct to the relevant utilities company. Students are exempt from council tax, but they are responsible for ensuring they register with Salford City Council. |
| Q: |
HOW DO WE PAY THE RENT? |
| A: |
Your rent is collected by Direct Debit on the 1st of each month. A Direct Debit form will be given to you to fill in which needs to be returned to us when you sign your tenancy agreement. |
| Q: |
WHO IS RESPONSIBLE FOR THE PROPERTY AND THE RENT PAYMENTS? |
| A: |
All tenants who sign the tenancy agreement are jointly responsible and jointly liable for the rent payments and the care of the property for the period stated on the contract. |
